The Company means CASTLE CORE LTD
Any anticipated delivery dates stated by the Company are approximate only and not of contractual effect. The Company shall be under no liability in respect of premature or late delivery howsoever caused. Order made means; once survey done and deposit received.
Data Protection Act 1988
In order to carry out your instructions we will be processing data about you, and we shall assume that you consent to us doing that in whatever manner is necessary and appropriate to enable these instructions to be actioned.
As the owner/contractor/appointed official of the premises, you are responsible for ensuring that you give the full information made available to the landlord, as and when required, all relevant records and related information. While we carry on our work and measurement, there are some temporary damages involves the time between taking measure and fitting the door.
As Landlord you are liable to inform your builder any details received, if the Company sends any measurements or picture(s). The Company is not responsible for either communications between other parties or measurement changes made by other parties.
Scope and limitation of our support
The door(s) supplied & fitted by the Company is warranted for (1) years product guarantee against product fault from the date of purchase. If the product is faulty during the warranty period, we undertake to repair or replace any parts found to be faulty, except where the defect is due to misuse, neglect or damage. The customer is not allowed to contract any repair work to a third party. Modification or alteration will drop the Company’s obligation to the Customer. The Company will not be responsible for any expenses whatsoever other than repairing or replacing defective product.
Fitters are not permitted to remove telephone, TV wires or any other electrical apparatus. Any such wires or apparatus are the responsibility of the customer.
For safety reason, fitters are not allowed to remove or install products other than those specified on the contract and survey
This warranty is not transferable
This engagement letter shall be governed by, and construed in accordance with, English law. The Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the engagement letter and any matter arising from it. Each party irrevocably waives any right it may have to object to an action being brought in those Courts, to claim that the action has been has been brought in an inconvenient forum, or to claim that those Courts do not have jurisdiction.
We aim to provide you with a fully satisfactory service. We undertake to look into any complaints promptly and do what we can to resolve the position.
Castle Core Ltd fees are based on:
The estimated value involved to complete the work
The complexity and value of the instruction
The level of extra work you require
The urgency of the instruction.